Does the Sabian cymbals warranty exist? What is a warranty? Can you return and get refunded for your cracked Sabian cymbal? Does Sabian replace your cracked cymbals? How long does it take before you can ask for a replacement for your Sabian cymbal? Can I replace my Sabian if it is bought in another country? How to return my cracked Sabian cymbal? If you own or planning to buy a Sabian cymbal or a set of it, and you are curious if they offer warranties for their products, join us as we are going to give light to your question.
So, before we go to the details of whether Sabian does offer a warranty for their products, let us first define what a warranty is. A warranty is defined as a written guarantee issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time. So now that we have a clear meaning of what a warranty is, we now go to the main discussion of this article, and it is whether Sabian offers a warranty for their cymbals or not.
Does Sabian Offer Warranty For Their Products
So, Sabian cymbals warranty, do they exist? Yes, they do exist. If you are in North America, you should know that all Sabian cymbals, from their entry-level to professional series, are guaranteed against defects in workmanship and materials for a period of two years from the original date of purchase. So, if the cymbal breaks before two years, then you can ask Sabian for a replacement with your cymbal. However, one of the limitations that you should know is that the replacement cymbal will only be shipped in the US or Canada.
One great thing about their warranty is that whether you bought a Sabian SBr Brass cymbal, a B8, or the more expensive ones like an HHX cymbal, they still come with a two-year warranty. So, whether you are on a tight budget or not, you still have some assurance and protection as a cymbal buyer that it will get replaced if there is some problem with the product.
Another thing that you should keep in mind is that only those cymbals and other Sabian products sold by authorized dealers will be covered by the company’s warranty. So, if you have bought it from an unauthorized dealer, you should know that the warrant from Sabian will not be honored by them, so you should keep that in mind.
Another thing that you should keep in mind is that only those cymbals and other Sabian products sold by authorized dealers will be covered by the company’s warranty. So, if you have bought it from an unauthorized dealer, you should know that the warrant from Sabian will not be honored by them, so you should keep that in mind. The cymbal will also be thoroughly checked and inspected before they will give you the authorization to return the product to them for replacement.
When it comes to a damaged Sabian cymbal, there are some instances that Sabian will not give you the authorization to return the product and ask for a replacement. One situation is when it is damaged from an accident. Another thing is when it is damaged due to abuse, and the third is when it is damaged because of misuse. If either of the three mentioned is the reason why your cymbal gets cracked or damaged, then Sabian will not be obliged to honor the warranty and replace it with a new one.
If the cymbal is also used for rental, backline, rehearsal, or recording studio use, then it is also not covered by Sabian’s warranty. So, before deciding to ask for a replacement, you should always contact the company first and maybe send some pictures of the damage for them to check it out.
How Can A Damaged Cymbal Not Be Eligible For Sabian’s Warranty Replacement
Of course, not every crack on your cymbal means that it is the manufacturer’s fault and not yours, so there are also some instances when the damage is not eligible for Sabian’s warranty replacement. The first is when it is broken around the center of the Sabian cymbal, or there are some tiny cracks around the cymbal’s center hole. When this happens, the reason is that the cymbal is being tightened down too hard on the cymbal stand, and that is not the manufacturer’s fault but the owner’s.
The second situation is when there are large chunks that are missing around the edge of the Sabian cymbal. This is because Sabian is unable to identify the main reason why the cymbal got damaged. The third is when its outer edge is warped or damaged. When this happens, it is because the cymbal was dropped or fell over while it was placed on a stand, resulting in it getting damaged other than the fact that it was played.
So, always make sure to contact Sabian first when asking for authorization to return the product and ask for a replacement, as they will probably ask for photos of your cymbal as a way to inspect and check the damage of it and whether it is eligible for the company’s warranty replacement.
How Can You Return Your Cracked Sabian Cymbal
To return your cracked Sabian cymbal and activate its warranty, you should contact their Customer Service department by calling them or sending them an electronic mail. If they will issue a Return Authorization, it also means that you will also be given the address where you will have to send your damaged cymbal back to the company. Remember that you will be the one who is going to pay the shipping fee for returning the damaged cymbal to Sabian, while they will cover the shipping for sending the new cymbal to you.
Do Sabian Offer Extended Warranty
Although there are some stores that offer extended warranties for Sabian cymbals; however, Sabian does not provide this type of warranty. So, when your warranty service has already expired for your Sabian cymbal, as it has already been more than two years since you bought it from an authorized dealer, but if you have availed from them of an extended warranty, then you should return the damaged cymbal to them and not directly to Sabian. These types of warranties also usually come for more cost to you.
How People View Sabian’s Cymbal Warranty
When it comes to Sabian’s product warranty, there are lots of people that have had positive experiences and responses with them. Most of them liked the idea that even entry-level cymbals are also covered by their warranty. They are also really not that strict, and they immediately replace your damaged cymbal when they pass the screening test.
So, is there a Sabian cymbals warranty, and how good is it? Yes, there is a Sabian cymbal warranty, and it lasts for two years from the original date of purchase. They will replace your cymbal with a new one if they give you the authorization to return your damaged cymbal. Many of those who have purchased Sabian cymbals are really happy with the company’s performance when it comes to their warranty.